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AHCA/NCAL Bronze Quality Award Workshop -- November 17-18, 2020,

November 17, 2020 1:00 PM - November 18, 2020 3:00 PM (MST)

Description

WORKSHOP DESCRIPTION 

If your organization has thought about participating in the AHCA/NCAL National Quality Award program, this is your opportunity to complete the Bronze Award application from beginning to end with coaching support along the way from our expert facilitators. This workshop is about more than an award; besides gaining a better understanding of what examiners are looking for and how to use the award criteria as an improvement tool, you will learn how to use the award process to focus, align, and accelerate your performance excellence efforts - becoming a high-performing organization. 

ABOUT THE AWARD 

The Bronze Award - Commitment to Quality is the first level in your performance excellence journey. The goal of this award is to provide applicants with the tools and resources they need to achieve performance improvement. 

SUGGESTED PARTICIPANTS 

Suggested participants for this workshop are administrators or executive directors and directors of nursing, admission coordinators, along with other leadership team members - including owners. A team approach is the most effective method to develop your application in a manner that makes it your “management document,” and not just an award application. 


LEARNING OBJECTIVES 

1. Understand the AHCA/NCAL Bronze Quality Award process. 

2. Gain an understanding of the value of participating in the Quality Award process. 

3. Go “behind the scenes” of the assessment process to understand what examiners are looking for and why this is important - beyond an award application. 

4. Understand the technical requirements and policies of the Bronze Quality Award process. 

5. Understand how quality improvement activities build a culture of continuous improvement and high performance work teams. 

6. Write the draft of your organization’s Bronze Quality Award application. 

Program to be held on Zoom November 17 & November 18: 1-3 pm MT


Facilitators

Glenn Bodinson, FACHE, founded BaldrigeCoach to help organizations improve their performance. BaldrigeCoach clients have won 21 Baldrige Awards. In the past seven years, 16 AHCA/NCAL Gold Quality Award recipients and more than 50 AHCA/NCAL Silver Award recipients have used the BaldrigeCoach system. 

Kay Kendall spent more than 20 years as a quality executive leading large-scale change initiatives across diverse industries. From 2002 through 2005, Kay served on the Panel of Judges for the Malcolm Baldrige National Quality Program after serving as an Examiner and Senior Examiner for the Program for six years. She continues to serve as an Alumni for the program. She has been a facilitator of the national training for examiners since 1998. She was a Master Examiner and Team Leader for the AHCA/NCAL Quality Award from 2011 – 2015.


Time

November 17-18 from 1:00  to 3:00 pm.

Location

NMHCA Virtual Education Center

4600 A Montgomery Blvd NE, Suite 205, Albuquerque, NM, 87109, United States

Pricing

$100 for first participant from a single facility and $50 for each additional participant.

Contact Information

New Mexico Health Care Association
Name: Tracy Alter
Email: ed@smperform.com

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